Customer support: frequently asked questions

To get the number, select the country, then select the necessary service and click get number. The number will be available to you within next 10 minutes. During this time you must register for the selected service indicating the previously received number for SMS. The received SMS will be displayed in the "code from SMS" field on the website GOGETSMS.RU. Use the received code to complete the registration.

Go to the settings and click the Payments button. You'll get a list of all your purchases. There's also an option to search for specific SMS.

The phone number for a particular service is issued depending on the service feature (how many accounts can be registered for one number). E.g., for VK number is issued only once, for Yandex - 5 times, for Instagram - 2 times. If you want to use the same number for longer time, please use our rental service.

Payments are not credited to the balance instantly. In some cases, the enrollment process may take up to several hours. No need to worry, your payment won't be lost, but if you think something went wrong, please address to our online consultant.

Mobile operator number range is not infinite and numbers are constantly reissued. E.g.: someone bought a prepaid SIM card and used it for registration in social network, but then stopped using the number. After few months this SIM card will be deactivated and this number will be sold to another person. The fact is that, that the social network profile associated to this number will still exist.

You can make payments via QIWI, Yandex.Money, cryptocurrency and bank cards.