Customer support: frequently asked questions
How to get a phone number for registration?
To get the number, select the country, then select the necessary service and click get number. The number will be available to you within next 10 minutes. During this time you must register for the selected service indicating the previously received number for SMS. The received SMS will be displayed in the "code from SMS" field on the website GOGETSMS.RU. Use the received code to complete the registration.
How to look up the history of received SMS?
Go to the settings and click the Payments button. You'll get a list of all your purchases. There's also an option to search for specific SMS.
How many times is the same number used?
The phone number for a particular service is issued depending on the service feature (how many accounts can be registered for one number). E.g., for VK number is issued only once, for Yandex - 5 times, for Instagram - 2 times. If you want to use the same number for longer time, please use our rental service.
I refilled the balance, but I did not receive any money to my account. What should I do?
Payments are not credited to the balance instantly. In some cases, the enrollment process may take up to several hours. No need to worry, your payment won't be lost, but if you think something went wrong, please address to our online consultant.
Why do I enter the received for VK registration number and get a message saying that it's already in use?
Mobile operator number range is not infinite and numbers are constantly reissued. E.g.: someone bought a prepaid SIM card and used it for registration in social network, but then stopped using the number. After few months this SIM card will be deactivated and this number will be sold to another person. The fact is that, that the social network profile associated to this number will still exist.
How do I top up my account?
You can make payments via QIWI, Yandex.Money, cryptocurrency and bank cards.
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